Privacy Policy

New Castle Constructs respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information and outlines your choices regarding your data. By using our services or interacting with our website, you consent to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name

• Address

• Email address

• Phone number

• Other contact details

Transactional Information:

• Details regarding your interactions with us, including service requests, project history, invoices, and payments.

Technical Data:

• Information about how you interact with our website or services, such as your IP address, browser type, and browsing history.

2. How We Use Your Information

We use your information to:

• Provide construction services, estimates, and customer support.

• Communicate with you regarding project updates, scheduling, and other service-related information.

• Send SMS and email messages related to project updates, reminders, or promotional offers, as permitted by applicable law.

3. SMS Communications

We may send text messages (SMS) to keep you updated on your project or provide service-related information. By providing your phone number, you consent to receive these SMS communications. Our SMS communications comply with applicable regulations to protect your privacy and ensure a secure messaging experience.

You may opt out of receiving SMS communications at any time by replying "STOP" to any text message from us. Please note that by opting out, you may miss important updates regarding your service.

4. Data Sharing and Disclosure

We may share your personal information with:

Service Providers:

• Third parties who help us operate our business, such as payment processors, scheduling services, and SMS service providers.

Legal Compliance:

• If required by law or in response to valid legal processes, we may disclose your information to regulatory authorities or law enforcement agencies.

No personally identifiable information (PII), such as your phone number, will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell or rent your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Despite these efforts, no security measure is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Access and Update:

• You may access or update your personal information by contacting us directly.

Opt-Out:

• You may opt out of receiving SMS or email communications as outlined above.

Request Deletion:

• You may request the deletion of your personal information, subject to legal or regulatory requirements.

7. Cookies

Cookies are small files that a site or its service provider places on your computer’s hard drive through your web browser (if you allow) that enable the service provider’s systems to recognize your browser and capture certain information.

We may use cookies to:

• Keep track of advertisements.

• Collect aggregate data about site traffic and interactions to improve user experience and offer better site engagement.

Third-party service providers, such as Google, may assist us in understanding website visitor behavior and displaying ads across the internet. You can opt out of cookie-enabled online advertising by visiting the Network Advertising Initiative (NAI) website.

If you prefer, you can disable cookies in your web browser. However, some features of our website may not function properly if you disable cookies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be posted on this page. We encourage you to review this page periodically for the latest information on our privacy practices.

9. Contact Us

If you have questions or concerns about our Privacy Policy or practices, please contact us at:

New Castle Constructs
8 Market Place Suite #300 Baltimore, MD 21202
443-681-9589
admin@nccmd.biz

Thank you for trusting New Castle Constructs with your personal information. We are committed to ensuring your privacy and data security.