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Privacy Policy

Privacy Policy

At New Castle Constructs, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information, as well as your choices regarding your data. By using our services or interacting with our website, you consent to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, email address, phone number, and other contact details.

  • Transactional Information: Details about your interactions with us, including service requests, project history, invoices, and payments.

  • Technical Data: Information about how you interact with our website or services, such as your IP address, browser type, and browsing history.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide construction services, estimates, and customer support.

  • To communicate with you regarding project updates, scheduling, and other service-related information.

  • To send SMS and email messages related to project updates, reminders, or promotional offers, as permitted by applicable law.

3. SMS Communications

We may send text messages (SMS) to update you on your project or provide service-related information. By providing your phone number, you consent to receive these SMS communications. We comply with all relevant regulations to protect your privacy and ensure a secure messaging experience.

You can opt out of receiving SMS communications at any time by replying "STOP" to any text message from us. Please note that opting out may mean you miss important updates about your service.

4. Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: Third parties who help us operate our business, such as payment processors, scheduling services, and SMS service providers.

  • Legal Compliance: If required by law or in response to valid legal processes, we may disclose your information to regulatory authorities or law enforcement agencies.

We do not share your personally identifiable information (PII), such as your phone number, with third parties for marketing or promotional purposes. We also do not sell or rent your personal information.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no security system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

  • Access and Update: You can access or update your personal information by contacting us directly.

  • Opt-Out: You may opt out of receiving SMS or email communications as described above.

  • Request Deletion: You can request the deletion of your personal information, subject to any legal or regulatory requirements.

7. Cookies

Cookies are small files that are placed on your device’s hard drive through your web browser (if you allow). These enable our systems to recognize your browser and capture certain information.

We use cookies to:

  • Track advertisements.

  • Collect aggregate data about site traffic and user interactions to improve the user experience and site engagement.

Third-party services, such as Google, may help us understand visitor behavior and display ads across the internet. You can opt out of cookie-based advertising by visiting the Network Advertising Initiative (NAI) website.

If you prefer, you can disable cookies in your web browser, but this may impact the functionality of some website features.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be posted on this page. We encourage you to review this page periodically for the latest information on our privacy practices.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or practices, please contact us at:

New Castle Constructs
8 Market Place, Suite #300
Baltimore, MD 21202
Phone: 443-681-9589
Email: admin@nccmd.biz

Thank you for trusting New Castle Constructs with your personal information. We are committed to protecting your privacy and ensuring the security of your data.

New Castle Constructs

Award-winning roofing, siding, windows, interior work, storm, flood and fire repair services.

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Email : info@nccmd.biz

Phone : 443-681-9589

Address : 8 Market Place

Suite #300 Baltimore MD, 21202

MON - FRI: 8:00 AM - 7:30 PM

SATURDAY: 9:00 AM - 6:30 PM

SUNDAY: CLOSED

MD: # 156218

PA : # 187827

NC : TBA

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© 2023 All Right Reserved New Castle Constructs

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